Latvian regulator SPRK published a report on consumer complaints. In 2020, consumer dissatisfaction increased by 33%, compared to 2019.
“I have problems with my Instagram and Facebook, it is not even possible to send a WhatsApp! Is your internet working?“ was probably most common question yesterday evening. The general public rarely understands how problems of one provider relate to the problems of the whole system. And I can almost bet that regulators around globe … Read more