Latvian regulator SPRK published a report on consumer complaints. In 2020, consumer dissatisfaction increased by 33%, compared to 2019.
Nettest
New zero-rated offering of Orange Slovakia
Slovak regulator RÚ investigates Orange Slovakia compliance with net neutrality for its new zero-rated offer, the watchdog’s spokesman confirmed for Zive.sk. Several mobile operators have offered zero-rated add-on packages since long. RÚ has considered them compliant with the net neutrality rules so far. So, what is different now?
Open Nettest Experts Exchange with focus on 5G
Martes Specure is aware of the challenges 5G networks pose on adapting of QoS measurement tools. Therefore the company organized the Open Nettest Experts Exchange on 25 June 2020. More than 40 participants from 17 countries discussed topics related to 5G readiness, high-speed measurements and complaint management.
Save the Date: Thursday 25 June 2020
Please take a note of the upcoming 2020 Open Nettest Expert Exchange. This virtual conference will take place on 25th of June 2020 in the forenoon. Taking advantage of the online format, a range of topics will be discussed and presented, including: Lessons learned: Marketing campaigns for crowdsourcing measurement tools 5G and the new generation of … Read more
European internet proves Corona-resistant
The Corona-crisis underlined the significance of connectivity. Europe feared a collapse of broadband networks due to a significant traffic increase. Despite that, the networks withstood the load. The recently published internet capacity report by the Body of European Regulators for Electronic Communications (BEREC) proves that, too.
New monitoring tool for regulators
Now that the Berec NN Tool project is over, there has never been a better time to implement a new, modern monitoring tool.
Our modular platform Open Nettest meets the requirements of ITU, ETSI and Berec. It is also compatible with the new Berec Net Neutrality Tool. Open Nettest includes the consumer crowdsourcing apps, hardware probes for measuring of fixed-line and mobile broadband internet, public portal and a new regulatory reporting portal. Our team of highly trained specialists provide regular monthly services to our regulatory customers. Currently, more than 10 European National Regulatory Authorities (NRAs) rely on Specure’s services. We also invest significant resources to improve the platform on regular basis.
New generation hardware probes for Open Nettest
We are happy to announce availability of a new generation hardware probes that work seamlessly with our established platform Open Nettest.
The devices come in different configurations. They can be configured to measure cellular mobile data utilising the built-in modems, so that it is possible to measure several fixed-broadband lines and the cellular broadband internet, all with a single device.
Slovak operators decide on 5G suppliers
Four Slovak mobile operators decide on suppliers for future 5G networks. The only operator who has it clear already is Orange. It announced cooperation with Nokia, reported Zive.sk. Slovak Telekom has not taken any decision yet. O2 Slovakia runs a tender to select a supplier. Finally, the fourth MNO 4ka admits being in touch with four suppliers: ZTE, Nokia, Huawei and Ericsson.